Repair Request | My New Landlord Rentals

⚠ Immediate danger? Call 911 or the appropriate utility first. For fire, active flooding, gas smell, or safety danger, handle emergency safety first, then notify us. 📞 (267) 270-9260

Before you submit

Help us understand the issue

Include the affected room, what changed, when it started, how urgent it is, and whether anyone can enter if you are not home.

Upload photos when possible.
For leaks, mention whether water is active or stopped.
For AC, include thermostat setting and actual temperature if known.
For access, include pets, gate codes, or preferred times.

Your repair request has been submitted. Raquel and My New Landlord will review it and follow up with next steps.

Your information

Full name *

Best phone *

Email *

Unit / room #

Property address *

About the issue

Area / location *

Category *

Priority *

When did it start?

Describe the problem *

Add photos — optional but very helpful

Access & entry

Pets on site?

Best time for access

Entry instructions

I give permission for an authorized technician to enter to inspect or perform this repair, even if I'm not home. *

For immediate danger, call 911 or the appropriate utility first. Then notify us with the details. Repair requests route through My New Landlord; for email, use hello@mynewlandlord.com.

What happens next

How we review repair requests

We receive the request

The form captures the property, issue, urgency, access, photos, and routes through My New Landlord for follow-up.

We follow up

Raquel or My New Landlord may ask a clarifying question, confirm access, or coordinate next steps.

Repair path is set

Depending on the issue, we schedule a technician, provide instructions, or update you with the plan.